Atricles

TRANSITION FROM CASH TO CASHLESS: BKASH LEADING THE DIGITAL SHIFT

By Admin September 16, 2025 FICCI Monthly Bulletin August 2025

Bangladesh is on a remarkable journey of financial revolution. With the government's vision of gradually building a cashless economy, digital financial services have become a catalyst for engaging millions in achieving this goal. At the heart of this transformation, bKash is playing a key role in empowering people from all walks of life with simple, trustworthy, and inclusive solutions that reduce dependency on cash and open the door to a greater financial ecosystem.

 

One of the most profound ways bKash empowers individuals is by ensuring that money moves instantly, securely, and conveniently. Whether sending money to family members in rural villages, recharging a mobile phone, or paying utility bills, bKash has made transactions seamless across the country. By decreasing reliance on physical cash, these everyday services save both time and money while fostering trust in digital finance.

 

Beyond transactions, bKash enables people to save, borrow, and build resilience. Through its Digital Savings Product, in partnership with leading banks, millions of low-income earners can now save even small amounts directly from their mobile wallets. For many, this represents their first opportunity to develop a habit of formal savings, helping them prepare for emergencies, invest in education, or plan for a more secure future. Currently, over 4.5 million people use the Deposit Pension Scheme through bKash, and notably, one in every three users is a woman.

 

Similarly, the Digital Nano Loan has broken barriers in credit access. Designed to meet urgent, small-scale financial needs, this instant loan empowers customers, many of whom were previously excluded from formal credit systems. From a rickshaw-puller fixing the wheels to a shopkeeper restocking goods or a mother paying for the treatment of her child, nano loans have become a crucial safety net. This impact is felt most strongly in rural Bangladesh, home to almost 57% of bKash's customers. bKash has already empowered 1.2 million unique borrowers, disbursing over BDT 31.4 billion in loans, with women making up 24% of the beneficiaries.

 

For the ever-growing merchant base and businesses throughout the country, bKash has also introduced Bangla QR-based payments, enabling vendors of different categories to accept digital transactions. This not only ensures safer, faster payments but also integrates them into the growing digital economy.

 

Step by step, bKash is helping to lay the foundation for a Cashless Bangladesh- where every individual, regardless of location or income, can participate in the financial system. By combining innovation with inclusivity, bKash is not just changing the way money moves; it is transforming lives, empowering dreams, and driving. Bangladesh toward a truly digital future.